Privacy Policy

Privacy Policy

Introduction

Welcome to https://car-accidents-in-nyc.nycinjuryaid.com (referred to as “Car Accidents in NYC,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from users visiting our website and interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://car-accidents-in-nyc.nycinjuryaid.com.
  2. Mobile applications and software developed by us.
  3. Online services and tools provided through our platform.
  4. Interactions between users and our team, including customer support.

Please note that this policy does not extend to third-party websites or services that you may access through links on our platform. These external resources have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides your interactions when:

  1. You sign up for and use our applications as an authorized user.
  2. You visit our website or any linked pages.
  3. You subscribe to receive newsletters, promotional emails, phone calls, or text messages (SMS) from us.

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide tailored services:

  1. Account Information: This includes user IDs, usernames, email addresses, and passwords used for secure login.
  2. Payment Information: Credit card details, billing addresses, and payment history are securely stored for transactions.
  3. Financial Data: We may collect financial records to comply with legal requirements or for internal accounting purposes.
  4. Purchase History: Details of products or services purchased from our platform.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses and device tokens.
  6. Location Data: Information about your geographical location when you interact with our services.
  7. Feedback and Reviews: Comments, suggestions, and ratings provided by users to improve our offerings.
  8. Social Media Information: Data from social media platforms when users choose to log in through these accounts.
  9. Product Interaction: Details of products viewed, searched for, or added to your shopping cart.

We obtain this data through direct user input, tracking technologies, and third-party partners who assist us in providing our services.

Cookies Policy

Car Accidents in NYC uses cookies to enhance user experience and analyze website performance:

  1. Strictly Necessary Cookies: These ensure basic functions of our website, such as secure login.
  2. Preference Cookies: Used to remember user preferences, like language settings or display options.
  3. Analytics Cookies: Enable us to track site usage, measure user engagement, and improve our content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Data Retention and Deletion

We adhere to data retention policies as prescribed by applicable laws and regulatory requirements. Here’s a general guideline:

  • Account Information: Retained for the duration of your active account or until you request deletion.
  • Payment Details: Securely stored for transaction history, typically up to 7 years after the last activity.
  • Purchase Records: Kept for billing and record-keeping purposes, usually 5-7 years.
  • Analytics Data: Aggregated and anonymized after a certain period, but not personally identifiable.

Upon request, we will assist in deleting or anonymizing your personal data, except where required by law to retain specific records.

Security Measures

We implement robust security measures to safeguard your personal information:

  1. Encryption: We use encryption protocols for secure data transmission and storage.
  2. Secure Third-Party Processing: Engaging trusted partners who adhere to strict privacy standards.
  3. Access Controls: Restricting access to sensitive data based on employee roles and permissions.
  4. Regular Audits: Conducting periodic security reviews to identify and mitigate potential risks.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children, and any such data will be deleted if discovered.

Your Data Rights (Depending on your jurisdiction)

In accordance with local data protection laws, you have certain rights regarding your personal information:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: Correcting any inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): Requesting the deletion of your data, under certain circumstances.
  4. Restriction: Limiting the use of your personal data in specific situations.
  5. Data Portability: Receiving a copy of your data in a structured, commonly used format.
  6. Objection: Objecting to the processing of your data for specific purposes.
  7. Non-Discrimination: The right to be free from discrimination when exercising your data rights.
  8. Appeals and Complaints: Filing complaints with supervisory authorities or contacting our privacy team for resolutions.

Changes to Privacy Policy

Car Accidents in NYC reserves the right to update this policy at any time. Any modifications will be posted on this page, and we encourage users to review these changes regularly.

Contact Us

For any inquiries, unsubscribe requests, or questions regarding data privacy:

We value your trust in our services and are committed to maintaining a transparent and secure environment for all users.